Shipping policy

Thank you for shopping with Pamperella. We strive to deliver your skincare products in a timely and efficient manner. Below are the details of our shipping policies:

1. Shipping Locations

We currently offer shipping within India. International shipping will be available soon.

2. Processing Time

Orders are processed within 1–3 business days of receiving your order.

Please note: Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Time

Delivery time depends on your location and the shipping method selected at checkout.

  • Standard Delivery: Estimated arrival within 3–7 business days from the shipment date.

  • Expedited Shipping (if available): Estimated arrival within 1–3 business days.

4. Shipping Charges

  • A flat shipping charge of ₹149 applies to all orders, regardless of order value or location.

  • Free Shipping on above ₹799 orders.

Note: Shipping charges will be displayed at checkout before payment.

5. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email to monitor the status of your shipment.

6. Delayed Deliveries

While we do our best to ensure timely delivery, external factors such as weather conditions, strikes, or courier delays may affect delivery time. In such cases, we will notify you as soon as possible.

7. Shipping Issues

If your order is delayed or encounters any shipping issues, please contact us and we will assist you promptly.

📞 Contact Us

If you have any questions or concerns about your shipment, feel free to reach out: